Case studies

AI and software programs measured by real operational change.

Selected work across automation, platform modernization, and cloud reliability.

Insurance

Agent-assisted claims triage with human review

A queue-backed LLM workflow classified documents, prepared summaries, and routed exceptions to specialists.

  • 62% faster first review
  • 41% fewer manual routing errors
  • 3.8x more consistent summaries

Industrial data

Operations copilot for data pipeline incidents

A secured assistant correlated pipeline events, documentation, and runbooks to reduce incident resolution time.

  • 37% lower MTTR
  • 29% fewer escalations
  • 100% action auditability

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